1.
Performance Enhancement
- Leadership
- Competency building
- Objectivity in performance
appraisal system
- Team building
- Economic value addition and balance score
card
- Total performance management creativity and
innovativeness
- Knowledge management
|
2.
Personality Developments And Self-Improvement
- Behavioral skills
- Creativity and Innovativeness
- Communication Skills
- Self Awareness
- Confidence Building
- Interpersonal Skills
- Self Empowerment
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| 3.
TQM And Productivity Improvement
- Building
TQM workforce
- Kaizen
- Zero defect
- Six sigma
- Housekeeping and 5s
- Quality circles
- Benchmarking
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4. Stress Management
- Positive attitude
- Relaxation techniques
- Self discipline
- Improved quality of work life
- Time management
|
5.
Sales Force Training
- Communication
Skills
- Persuasive
and Influencing Skills
- Negotiation
Skills
- Customer
Handling
- Market
Dynamics
- Winning
Attitude
|
6.
Customer Relation Management
- Customer
service skills
- Verbal
and non verbal communication
- Interpersonal
and supportive strategies
- Listening
and convincing skills
|
7. Supervisory Skills Development
- Leadership
skills
- Motivation
- Building positive attitude
- Delegation
- Interpersonal relationship
- Team building
|
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